From guest arrival to operational visibility.
One session at the terminal moves through reservation, payment, and room release — and every step lands in the operations platform as it happens.
WHAT WE DO
One operating model for guest services, teams, payments, and property oversight.
Digital Front Desk & Payments
Self-service terminals connect walk-in reservations, check-in, secure payments, and room access. Digital guest information and 24/7 live support keep assistance available throughout the stay.
Centralized Teams & Control
Remote and on-site teams managed through one operational system. Recruitment, training, scheduling, and oversight support consistency and accountability across properties.
Guest Experience by Design
Automated, consistent guest journeys—from arrival and identity verification to check-in, room access, stay extensions, and check-out.
End-to-End Operations Management
Daily guest services, access management, issue resolution, and service coordination—managed through one operating system, with clear responsibility for day-to-day performance.
Income increase
Additional revenue gained after 30 days
Rating · 33+ business partners
WHY KRASINTERCOM
Less complexity. More operational control.
Disconnected systems create manual work. A single operating model connects your people, processes, and infrastructure.
| Traditional hotel operations | The Krasintercom operating model |
|---|---|
| Disconnected PMS, access, payment, and staffing systems | One integrated hotel operations platform |
| Manual handoffs between teams | Connected guest services, housekeeping, and management |
| High reliance on on-site front-desk staffing | Virtual and remote operations with coordinated teams |
| Limited real-time operational visibility | Centralized insights and clear accountability |
| Higher costs and difficult multi-property expansion | Automation and a standardized model for growth |
VIRTUAL FRONT DESK
A better arrival. A lighter operational load.
Self-service terminals handle check-in, payments, and room access, with 24/7 live support available to maintain the guest experience.

The guest experience, connected to the operation. Actual CityNest interface.
Designed to reduce guest waiting and front-desk labor costs, improve payment capture, and maintain operational consistency across properties.
BUILT FOR OWNERS
Focus on the asset. Keep control of the operation.
For owners and investors focused on predictable performance, protected margins, and long-term asset value.
Built for remote operations, growing portfolios, cost optimization, and assets preparing for sale or expansion.
Operational control
Standardized systems bring consistency, accountability, and performance visibility across properties.
Payments & access
Integrated payments, virtual front desk, and automated room access connect the guest journey.
Staffing & oversight
Recruitment, training, scheduling, and management support both remote and on-site teams.
Hotel operations
Guest services, access management, issue resolution, and service coordination work together.
OUR PRICING APPROACH
The right operating model for your property.
Every engagement is structured around your property's size, complexity, and operating requirements. Choose the level of responsibility and support that fits your business.
Pricing combines deployment, systems, and operational support. Digital infrastructure deployment starts from $599; the final scope and fees depend on the property.
Digital Infrastructure Deployment
From $599. Deploy Krasintercom’s operating infrastructure and systems while your team retains operational responsibility. Pricing includes a one-time setup fee and an ongoing systems and support fee. This is not a standalone software offering.
Property Management
Core operational functions are managed alongside ownership or existing on-site teams, combining flexibility with centralized oversight. Pricing includes a fixed monthly operational fee and optional performance-based components.
Full Operations Management
Krasintercom assumes full responsibility for day-to-day hotel operations, with end-to-end control and performance accountability. Pricing combines a base management fee with a performance-based incentive component.
OUR BACKGROUND
Technology foundations. Hospitality focus.
From payment terminals to connected hotel operations, Krasintercom brings its technology foundation to the day-to-day realities of hospitality.
Payment and terminal foundations
Krasintercom began as a payment and terminal business in October 2012.
A connected hotel operating model
People, processes, and technology work within one system to support consistent service, operational visibility, and multi-property growth.
START WITH CLARITY


